Return Policy

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Return/Exchange Policy: 

If you would like to return a helmet, please send an e-mail to explaining the reasons for return and attaching your original web invoice, if you do not have access to the invoice please send us the order number and date.

*Terms & Conditions: 

  • Return shipping is on customer charge. Free shipping only for defective products: if you believe your helmet is defective, please contact us at
  • Return must be done within 30 days from the order date. 
  • We do not accept returns and exchange on Sale and Final Sale items.
  • Please allow up to 7 days for the processing of the exchange.
  • Helmets purchased from a dealer or retail store must be returned to that location; we are unable to purchase returns for helmets not purchased through our web store.

We reserve the right to terminate or amend this policy at any time.


Shipping Policy:

We offer Free Shipping on orders over €99 shipped in Europe. We will fulfill your order by TNT or Fedex Ground service, depending on order size and customer address. 

Important note: We do not work or ship orders on weekends or holidays. If you place an order on a Friday, Saturday, or Sunday, for instance, your order will not ship until Monday.

If you would like to purchase overnight shipping, please get in touch with our office during normal business hours, 8.30AM-5.30PM, CET, Monday through Friday, excluding holidays. 

Otherwise, we offer 5 flat rate shipping for all other helmet orders.

Terms & Conditions:

- Free shipping offer valid on all orders with a subtotal of 99.99 or more; other discounts applied to your order could change your subtotal. 
- Offer limited to standard shipping to Europe. 
- Offer is limited to stock on hand, is nontransferable and is not redeemable for cash.


Please ship returned goods to our warehouse:

Nutcase Helmets (Bravo Sports Srl)

via Mure 65, 31030 Altivole (TV), Italy

Phone: (0039) 0423-569499